Zuora is a Software as a Service (SaaS) billing, commerce, finance, and invoicing platform that automates order-to-revenue processes for subscription-based businesses. Its features include payment processing, dunning management, revenue recognition, and more. In this article, we cover Zuora reviews and pricing. Ready to get started? Sign up for a free trial.
Unfortunately, the Zuora pricing scheme isn’t published on its website. Prices for similar programs can cost $100/month for basic software and $1,000/month for more advanced applications. Those interested may contact Zuora’s sales support to get specific pricing details based on their business needs.
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Summary of Positive Zuora Reviews
Users who gave positive Zuora reviews like its billing platform, which is reliable and easy to use. Many also commended its features and functionalities that are customizable according to their needs.
“Zuora has been a good SaaS billing system for our company. It did a fantastic job onboarding and implementing alongside our team into our sales sign up flow. Its app is fairly easy to navigate.”
Summary of Negative Zuora Reviews
Users who gave negative Zuora reviews said that it lags at times and that it is difficult to integrate with other systems. Many also complained about reporting data problems and the lack of response from its customer support team.
One user who left a negative review of Zuora on GetApp said that it runs very slow, affecting his business and interactions with his customers. He added that downloading files or generating PDF documents can take a lot of time, and he expressed disappointment with the lack of available support from its customer service representatives.
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7 Best Invoicing Software for Small Business 2019: The best invoice software allows you to streamline your invoicing process and get paid faster by allowing customers to pay online. We evaluated seven invoicing software programs based on the ability to create recurring invoices, send automatic payment reminders to customers, and run accounts receivable aging reports to stay on top of open invoices.
Check out the list below of some of Zuora’s features:
- Payment processing
- Recurring and subscription billing
- Revenue recognition
- Reporting and analytics
- Invoice management
- Dunning management
- Sales tax management
- And more
What types of support does Zuora provide?
Zuora offers support through its community and knowledge centers, developer or API (application program interface) center, training, and a customer support team.
What industries does Zuora support?
Zuora caters to companies of any size and is fit for clients in many industries, including telecommunications, education, and healthcare.
Here is a list of some of Zuora’s popular integrations: